en:duk:teamviewer
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en:duk:teamviewer [2022/02/11 09:12] – grikiete | en:duk:teamviewer [2022/02/11 09:59] (current) – grikiete | ||
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- | DSCC IT administrator can remotely access your PC and provide you with the IT support. If you need remote | + | DSCC IT administrator can remotely access your computer |
**For Windows OS Users:** | **For Windows OS Users:** | ||
- Download the TeamViewer application [[https:// | - Download the TeamViewer application [[https:// | ||
- Run this application. | - Run this application. | ||
- | - Open the link in web browser [[https:// | + | - Open the link of meeting room in your web browser [[https:// |
- | - Tell the identification code and password visible in TeamViewer | + | - After the IT administrator joins the meeting room, share your screen or tell him the identification code and password visible in TeamViewer (see image below). |
- Wait until the problem is fixed. | - Wait until the problem is fixed. | ||
**For MAC OS Users:** | **For MAC OS Users:** | ||
Line 14: | Line 14: | ||
- Run this application. | - Run this application. | ||
- If you have MacOs 10-14 and higher version you must follow the steps, listed in this webpage: https:// | - If you have MacOs 10-14 and higher version you must follow the steps, listed in this webpage: https:// | ||
- | - Open the link in web browser [[https:// | + | - Open the link of meeting room in your web browser [[https:// |
- | - Tell the identification code and password visible in TeamViewer | + | - After the IT administrator joins the meeting room, share your screen or tell him the identification code and password visible in TeamViewer |
- Wait until the problem is fixed. | - Wait until the problem is fixed. | ||
{{: | {{: | ||
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en/duk/teamviewer.1644570750.txt.gz · Last modified: 2022/02/11 09:12 by grikiete